Elefant Snowboarding's Warranty and Returns Policy
Overview
Elefant Snowboarding (Elefant) shall offer 21 days return, exchange or refund on all full priced items only from the date of purchase.
You must first receive written confirmation from Elefant confirming acceptance of your returned item prior to returning said item.
Do not return items without prior written confirmation. Any items sent without written confirmation will not be accepted and refund and exchange will not be issued.
Items must be in original sell-able condition with tags attached. whether they are in such condition will be in Elefant's sole discretion.
Any costs incurred with returning items shall be payable by the purchaser.
Elefant shall not be responsible for items lost during delivery of such items, therefore, it is recommended that tracking and insurance be purchased for returned items. Refunds and exchanges will only be issued once the returned items are back in Elefant's possession.
In the event an item is refunded, the full purchase amount minus costs incurred by Elefant (ie. duties, delivery) will be refunded to the customer.
Elefant offers warranty to the original retail purchaser only. Elefant warrants that our products are free of defects in material or workmanship. If an item is found to be defective, in Elefant's sole discretion, Elefant’s only responsibility and obligation shall be to repair or replace the defective item. The warranty applies only to Elefant items purchased from our website or an authorized retailer from our stockist list. All warranty claims must be accompanied by a proof of purchase, which clearly identifies the retailer.
To return an item to Elefant for warranty inspection, the purchaser must first receive prior written confirmation, which can be given via email at info@elefantsnowboarding.com
Returns to be mailed to:
Elefant Snowboarding
80 Muster Road
Jacks Point, Queenstown, 9371
New Zealand
The warranty applies only to Elefant items purchased from our website or an authorized retailer from our stockist list.
All warranty claims must be accompanied by a proof of purchase, which clearly identifies the retailer.
Warranty is void if:
All warranties implied under any applicable law, are expressly disclaimed. All warranties, written, oral, or implied, are expressly limited to the period and term of this warranty. This warranty is exclusive and in lieu of any and all other warranties of any nature.
Elefant Snowboarding (Elefant) shall offer 21 days return, exchange or refund on all full priced items only from the date of purchase.
You must first receive written confirmation from Elefant confirming acceptance of your returned item prior to returning said item.
Do not return items without prior written confirmation. Any items sent without written confirmation will not be accepted and refund and exchange will not be issued.
Items must be in original sell-able condition with tags attached. whether they are in such condition will be in Elefant's sole discretion.
Any costs incurred with returning items shall be payable by the purchaser.
Elefant shall not be responsible for items lost during delivery of such items, therefore, it is recommended that tracking and insurance be purchased for returned items. Refunds and exchanges will only be issued once the returned items are back in Elefant's possession.
In the event an item is refunded, the full purchase amount minus costs incurred by Elefant (ie. duties, delivery) will be refunded to the customer.
Elefant offers warranty to the original retail purchaser only. Elefant warrants that our products are free of defects in material or workmanship. If an item is found to be defective, in Elefant's sole discretion, Elefant’s only responsibility and obligation shall be to repair or replace the defective item. The warranty applies only to Elefant items purchased from our website or an authorized retailer from our stockist list. All warranty claims must be accompanied by a proof of purchase, which clearly identifies the retailer.
To return an item to Elefant for warranty inspection, the purchaser must first receive prior written confirmation, which can be given via email at info@elefantsnowboarding.com
Returns to be mailed to:
Elefant Snowboarding
80 Muster Road
Jacks Point, Queenstown, 9371
New Zealand
The warranty applies only to Elefant items purchased from our website or an authorized retailer from our stockist list.
All warranty claims must be accompanied by a proof of purchase, which clearly identifies the retailer.
Warranty is void if:
- Damage caused by misuse, abuse, or neglect.
- Normal wear and tear.
- any modification, change, or alteration has been made to the garment.
All warranties implied under any applicable law, are expressly disclaimed. All warranties, written, oral, or implied, are expressly limited to the period and term of this warranty. This warranty is exclusive and in lieu of any and all other warranties of any nature.
